Quantum Workplace Releases the Latest Employee Engagement Trends Report

Quantum Workplace research shows AI, change management, and retention to be big issues for organisations in 2024.

Quantum Workplace, an employee success platform, as well as the employee engagement partner for the nationally recognized Best Places to Work Programs, released a new study – the Not Another Employee Engagement Trends Report. 

The report includes original research, expert analysis of workplace trends, and actionable advice that helps leaders understand how to drive engagement, performance, and retention in the coming year. The report will be updated throughout the year as new trends continue to develop.

“What makes a great workplace? The latest research is making headlines – but insights alone don’t make work better. We’ve been in this business for over 20 years, and in that time, we’ve captured data from millions of employees. The trends change, but the answer is always the same. Consuming data and then acting on it is what creates magnetic cultures, improves the employee experience, and inspires employee impact,” Quantum Workplace CEO Greg Harris said. “To help workplace leaders do that, we’ve paired the most meaningful 2024 trends with practical and proven advice.”

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Some of the original research indicates AI, change management, and retention are prominent themes shaping the workplace in 2024:

• Employee engagement declined for the first time in almost 10 years in 2023.
• Only 1 in 5 employees are frequently using AI to help them with their jobs. Almost half of all employees have never used AI at work.
• The frequency of organisational change has no impact on the level of employee engagement. However, only 41% of employees are engaged at organisations that struggle to communicate about change.
• Disengaged employees are 2.6X more likely to leave their company for a better culture.
• Less than half of employees agree that their feedback is taken seriously, and that action is consistently taken across their organisation.
• 92% of executives say they’ve seen an increase in performance due to their engagement efforts.
• Employees are 3.2X more likely to be engaged when their performance goals are aligned with the organisation’s goals.
• 46% of employees at all levels want more performance feedback.

“Whether you’re tackling burnout or struggling to retain your critical talent, this report is for you,” Quantum Workplace Lead Researcher Shane McFeely said. “This report gives leaders data-backed strategies so organisations can act on the themes impacting the workplace today and tomorrow. Leaders have a real-time trends report they can bookmark and return to as the workplace and employee perceptions continue to change.”

Data in the report are generated from one of the largest databases on employee experience in the U.S., including over 700,000 voices across more than 8,000 organisations.

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