True Office Learning Wins Sixth Brandon Hall Award, Earning Gold Honors for Best Advance in Custom Content

  • Leader in Innovative Compliance Training and Learning Technologies Won the Prestigious Brandon Hall Group Gold Award for Its Custom Learning and Development Program for MondelēZ International

True Office Learning — the creator of groundbreaking adaptive eLearning technology that measurably improves performance in organizations around the world announced that it, together with its client Mondelēz International, earned a Brandon Hall Gold award in the Best Advance in Custom Content category as part of the Excellence in Human Capital Management Program. The award celebrates a custom training program that True Office Learning built for Mondelēz  International to help new hires understand the company’s culture and way of doing business while providing tools and resources to help them be successful.

True Office Learning’s customizable software transforms boring, passive training programs into active, learn-by-doing digital experiences that yield essential behavioral insights and predictive analytics for organizations. This award showcases a module customized for Mondelēz  International that is centered around its employees, who are key to the company’s success and positioning as leading the future of snacking.

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“We are honored to earn our sixth Brandon Hall award, especially in a category that goes far beyond compliance learning,” True Office Learning CEO Neha Gupta said. “Winning among top learning and development players for what is normally considered ‘dry’ or ‘boring’ reinforces our technological excellence in this space, but also demonstrates our ability to design innovative training programs that remain true to the customer’s brand while producing very strong outcomes. I am proud of what our two teams accomplished together and the impact made in effectively and efficiently onboarding new employees.”

The award recognizes the success of a learner-centric training program called “Welcome to Our Way of Doing Business,” built for Mondelēz  International using True Office’s proprietary Scholar adaptive learning technology that focuses on measuring impact and tailoring the learner journey based on knowledge application. Mondelēz  International leveraged True Office Learning’s I.Q. advanced data analytics technology to measure training effectiveness over time. The learning insight gleaned from I.Q. was then used to target microlearning and reinforcement where needed across the organization. The program was designed to allow these results to be measured and segmented at the desired enterprise and division levels.

True Office Learning’s approach to custom courses, coming from its deep experience with instructional design, helped this program succeed from both a content and learner-centric design perspective.

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“The outcomes of the course from a learning and user experience perspective have been incredibly strong, and feedback from our leadership team and colleagues has been overwhelmingly positive. From an outcomes perspective, we wanted to have visibility into the effectiveness of their training beyond simple metrics such as completion data, time spent in a course and post-completion survey data as none of this data helps identify risk. True Office Learning partnered with us to build a course that was effective from a learner perspective, but also from a risk mitigation perspective,” Mondelēz  International  Learning Program Manager Marcus Haor said.

“Brandon Hall Group Excellence Awards in 2021 provide much-needed and well-deserved recognition to organizations that went above and beyond to support their stakeholders during the unprecedented disruption of the COVID-19 pandemic,” Rachel Cooke, Brandon Hall Group COO and leader of the HCM Excellence Awards Program, said. “The awards provide validation of best practices in all areas of HCM at a time when they have never been more important to employers, employees and customers.”

Award entries were evaluated by a panel of veteran, independent senior industry experts; Brandon Hall Group analysts; and executives based upon the following criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits.

“We added several awards categories this year to specifically address critical needs, including how organizations addressed the new dynamics of work and embedded the principles of diversity, equity and inclusion in their HCM practices,” Brandon Hall Group CEO Mike Cooke said. “Winning organizations in all categories demonstrated a people-centric approach while driving superior business results under challenging and unprecedented conditions. Demonstrating HCM’s impact on the business is what sets our awards apart.”

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