Training Offers Employers a Defense Against the “Great Resignation”

Assessments are critical to building training programs that boost employee retention

Businesses may be at risk of losing significant numbers of employees in the “Great Resignation”, but research suggests that the right training could help improve retention rates. Questionmark, the online assessment provider, is calling on employers to ensure that their training and development programs are really working.

“Organizations wanting to reduce churn among high-performing employees need to put skills development at the heart of their retention strategy. But it is crucial that they know the training they deliver is working. ”

A poll by Gallup found that 57% of workers want to update their skills, with 48% prepared to switch jobs to get that opportunity. This feeling was strongest among younger generations. But more than half (53%) of those over the age of 55 also considered upskilling “very” or “extremely” important.

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However, organizations need to implement the right training for it to be effective, according to a new report from leading online assessment provider, Questionmark. The report highlights that challenges to delivering appropriate training – including generic programs, measuring training effectiveness and logistics – can be overcome by assessing participants before, during and after training.

John Kleeman, Founder of Questionmark, said: “Organizations wanting to reduce churn among high-performing employees need to put skills development at the heart of their retention strategy. But it is crucial that they know the training they deliver is working.

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“By assessing participants before, during and after training they can be confident that courses are being offered to the right people, participants are learning what they should and that the knowledge has stuck six months down the line. By ensuring that training is relevant to the employee, leaders can increase engagement with development programs and give valued staff additional reasons to stay with their employer.”

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