Guest Posts

We’ve been living in a digital age for a while now, thinking we are living in the future. But we’ve managed to underestimate the impact of the next big upcoming technology. Even though we’ve seen entire societies being run by AI’s in the…

We live in a world where borders have become blurred, and it's cultural diversity that's fueling the engines of forward-thinking organizations, helping them not just survive, but absolutely thrive. In fact, organizations that invest in…

Onboarding is a crucial part of any new hire’s employee experience. Not only does this process give employees’ their first impression of a company, but this initial training period lays the foundation for their personal professional growth.…

A recent Gartner survey showcased that a mere 13% of employees reported being completely satisfied with their overall workplace experience. Driven by the convergence of global hybrid-work models, technological advancements, and shifting…

Fostering a data-driven workplace culture in the workplace promises improved outcomes, elevated customer experiences, and the ability to make intelligent and strategic decisions that propel the business forward. However, getting started may…

Advertising and business mogul Sir Martin Sorrell believes that the rapid advancement of artificial intelligence (AI) will soon render human call centers obsolete. The founder of WPP and S4 Capital is not alone in such concerns around AI. A…

Since it’s early days as a way of advancing skills in the Industrial Revolution, L&D (learning and development) has seen significant changes and it has evolved in response to those. With the mainstream adoption of AI, we’re facing…

It’s undeniable that customer experience (CX) is directly impacted by employee experience (EX). Recent research revealed only one in three companies have designed a seamless integration between their CX and EX initiatives. And when they’re…

The increasing demand for highly qualified and skilled talent has been constantly fueling the growth of the human resource (HR) technology market in recent years. Valued at $24.02 billion in 2021, the global HR technology market size is…

Digitization is revolutionizing the way businesses operate across the globe, and Africa is no exception. Over the past two years, remote and hybrid arrangements have become the norm in the workplace. We have seen the proliferation of new…