Cevitr, a UK based company, announced a partnership with Onogo.com, an online retailer based in Jersey, to digitally transform their operations. To gain operational efficiency in today’s highly competitive landscape, Onogo.com have deployed Cevitr’s innovative digital workforce solution using Robotic Process Automation (RPA) technology.
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Cevitr enables businesses to adopt a digital workforce as a managed service, on an all-inclusive subscription basis – a market first in this space. The Cevitr platform is underpinned by UiPath RPA software hosted on a Microsoft Azure stack. Onogo was able to realise the benefits of the Digital Worker in weeks with zero disruption to existing ways of working. The solution aided Onogo in coping with the surge of orders during the start of the Covid19 lockdown.
Jo, Cevitr’s Digital Workmate, is now working with the Onogo teams every day on two processes – supplier invoices and warehouse receipting. Jo replicates the entire workflow of an Onogo user right from taking information from an email, processing that in the internal ERP system and their cloud-based work allocation dashboards to finally sending detailed reports to relevant stakeholders. The processes run at different times in the day to ensure that the Onogo teams do not have to deal with a backlog when they sign into work.
The initial processes that have been automated are the start of the automation journey with Onogo and the direct benefits of speed of processing and data quality is accentuated by the indirect benefits of employees being able to focus on business-critical activities to deliver a quality service.
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