Author

John Findlay

John is the CEO at LemonadeLXP, a company that drives distributed practice so learners master the skills they need to succeed at a record pace.

e-Learning, Training and Development

4 Steps for Turning Remote Frontline Staff into Digital Ambassadors in 2021

John Findlay May 31, 2021 0

To help flatten the COVID-19 curve FIs reduced branch services and, in some cases, closed branches altogether. The reduction in branch services drove customers to digital channels to handle their every-day transactions. The transition…
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