Eightfold’s Master Subscription Agreement (“MSA”) rated as one of the most customer-friendly agreements in the Talent Management Software industry.
Eightfold.ai, a leader in talent management software, today announced that TermScout, an AI-based contract data and review company, has certified Eightfold’s Master Subscription Agreement (“MSA”) as one of the most customer-friendly agreements in the Talent Management Software industry. Following a thorough review of thousands of similar contracts, TermScout found that Eightfold’s MSA ranked in the top 6% for customer favorability.
TermScout’s analysis revealed that Eightfold’s contract is more customer-favorable than 94% of other vendor agreements, with no dealbreaker clauses. “In a market where contracts often contain unfavorable provisions, Eightfold is truly setting a new standard for fairness and transparency,” said Otto Hanson, CEO and founder of TermScout.
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Having our MSA certified by TermScout as being Customer Favorable is a testament to our commitment to providing fair and equitable terms”
— Roy Wang, Chief Legal Officer at Eightfold
TermScout’s evaluation included a comprehensive review of standards that govern key aspects of Eightfold’s MSA, like limitations of liability, indemnification, intellectual property, representations and warranties, and more, benchmarking its terms against thousands of similar contracts. As a result, Eightfold’s MSA was certified as having an 80% “Customer Favorable” rating.
“Building trust with our customers is paramount,” said Roy Wang, Chief Legal Officer at Eightfold. “Having our MSA certified by TermScout as being Customer Favorable is a testament to our commitment to providing fair and equitable terms and allows us to streamline negotiations, saving us and our customers valuable time. We are proud to lead by example in the Talent Management sector.”
TermScout’s Certify™ technology offers an unbiased, third-party review of contract favorability, leveraging advanced AI and human quality control to analyze over 750 data points. Contracts can receive one of three ratings: Customer Favorable, Balanced, or Vendor Favorable, ensuring an objective comparison across agreements.
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