Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, announced the launch of TCS Workforce Analytics, an AI-based unified system of engagement, insights and foresight for employees, managers and CXOs, designed to enhance productivity and workforce experience.
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The new solution is designed to help enterprise deal with the talent management challenges of the digital era. Digital transformation calls for a new kinds of talent, with diverse skillsets and capabilities, which traditional recruitment methods are ill-suited to assess. The challenge is made worse by the large-scale shift to remote working and virtual interactions, requiring the adoption of new ways of keeping employees positively engaged, motivated and productive.
TCS Workforce Analytics uses machine learning, natural language processing and a patented cognitive engine developed by dotin Inc, a TCS Co-Innovation partner, to objectively evaluate skills, personality traits, strengths, cultural compatibility, workplace values, and the learning style of an individual. These insights can then be used to match the right individual for the right role, and put together high-performing teams. Organizations can also use these for leadership development, career management, performance improvement, and safety and wellness interventions.
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TCS’ research-driven solution enhances productivity and workforce wellbeing, improves cultural fitment, and augments learning experiences. Further, the solution enables organizations to support diversity and inclusion, contextual engagement, and ensure compliance to HR policies. It also delivers a superior workforce experience, resulting in improved talent retention and enhanced employer brand value.
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