Corporate Culture Resolutions: Five Ways to Prioritize Emotional Intelligence in 2020
Four Seasons Continues to Champion the “EI Advantage” With Practical Tips on How to Build a Strong Corporate Culture Grounded in the Power of Emotional Intelligence
The benefits of prioritizing emotional intelligence (EI) in the workplace have never been clearer, but putting theory into practice is not always easy. As fitness goals and personal resolutions come top of mind this New Year, there’s also no better time for companies to begin a practical conversation about corporate culture resolutions, placing people and emotional intelligence at the heart of business decision-making.
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“The EI Advantage,” a global study by Harvard Business Review Analytic Services (HBR-AS) and presented by Four Seasons Hotels and Resorts, makes a strong, credible case for prioritizing emotional intelligence across an organization. But the report also shows that senior executives are not walking the walk. The study found that only 18 percent of employees strongly agree that their organizations have engrained EI in their cultures. The study also reveals that ignoring EI can lead to low productivity, lukewarm innovation and an uninspired workforce.
“Four Seasons has long valued emotional intelligence in the workplace, and it’s become more important than ever that we continue to hone our practices, respond to an evolving marketplace and lead the way as we expand operations around the world,” says Christian Clerc, President, Global Operations, Four Seasons Hotels and Resorts. “This study inspires us to continue to elevate EI across Four Seasons, ensuring that we do not rest on our laurels as we work to prioritize and elevate emotionally intelligent ideas and actions.”
Clerc continues: “As we enter 2020, we’re challenging ourselves to place greater focus on EI skills and behaviours, so that as we move through this new decade, we continue to drive innovation, enhance the customer experience and attract the workforce of the future.”
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