CipherHealth Releases COVID-19 Vaccine Communications Solutions to Keep Communities, Patients, Staff and Caregivers

As providers grapple with a vaccine rollout of unprecedented complexity, patient engagement leader CipherHealth has announced its COVID-19 Vaccine Communications solutions, a bundle of proven communications and outreach solutions specifically designed to help healthcare organizations keep their patient population informed and educated on the rollout of vaccines in their communities amid rapid change.

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CipherHealth’s COVID-19 Vaccine Communications solutions bundle automates the management and dissemination of important information about vaccine administration and symptom monitoring so that critical frontline workers can focus on caregiving, rather than manual and time-consuming patient outreach.

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While millions of vaccine doses have been shipped around the U.S. so far, only a fraction of them have actually been administered, according to the Centers for Disease Control and Prevention. Unfortunately, an array of logistical issues has slowed the race to vaccinate millions of Americans, and hospitals are left largely responsible for coordinating the most critical part of a vaccine’s journey – into a patient’s arm. That coordination and outreach, on a massive scale and with the utmost urgency, can pull already overtaxed frontline workers away from patient care in favor of administrative tasks.

“Healthcare providers are not only struggling with the logistics of vaccine distribution during the darkest days of the pandemic, they’re also grappling with providing widespread education to counter misinformation and an unwillingness among some populations to receive a vaccine,” said Chandni Mathur, Senior Business Analyst, Transformational Health, Frost & Sullivan. “CipherHealth already stands out as its offerings cover the full patient continuum in the care journey from pre-arrival to point of care to post-discharge, eventually supporting population health management efforts. It has now smartly bundled its outreach solutions to support the incredibly complex vaccine distribution and administration work providers have to undertake in the coming months.”

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