Speech Processing Solutions, the market leader in professional dictation and speech-to-text workflows, announced it has joined RingCentral’s award winning channel partner program as a sub-agent. RingCentral is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. As part of the program, Speech Processing Solutions will exclusively offer RingCentral’s Unified Communications as a Service (UCaaS) solution to customers.
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“By partnering with innovative companies like Speech Processing Solutions, we can offer our customers new capabilities that meet their specific business requirements.”
In addition, Speech Processing Solutions will offer mutual customers a seamlessly integrated solution with RingCentral, enabling them to easily transcribe audio files, such as recordings, calls or voicemails into Philips SpeechLive, a browser-based dictation and transcription solution.
The integration with RingCentral Office will specifically support the transcription needs of today’s mobile workforce. Users, with permission, can record a call on their mobile device from anywhere with the RingCentral app and securely transfer it to Philips SpeechLive for further processing into a written document.
Speech Processing Solutions Value-Added Resellers (VARs) will be able to offer RingCentral cloud communications solutions in conjunction with Philips SpeechLive to their customers.
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“As a leader in Software as a Service (SaaS) based speech-to-text solutions we are enthusiastic that we are partnering with RingCentral, a leading Unified Communications as a Service (UCaaS), provider,” said Reid Wolfe, vice president sales, North America, at Speech Processing Solutions North America. “Our VAR community will see a tremendous opportunity to bring additional value to their customers. Our VARs have extensive expertise as trusted advisors in industries such as healthcare, financial services including insurance, and legal to capture and transform the spoken word quickly and reliably into usable information.”
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