X-Force Red Expands Testing Practice to Help Organizations Strengthen Work from Home Security
IBM Security released findings from a study focused on the behaviors and security risks of those new to working from home (WFH) during the COVID-19 pandemic. The study shows more than 80% of respondents either rarely worked from home or not at all prior to the pandemic, and, in turn, more than half are now doing so with no new security policies to help guide them. This shift to working from home has exposed new security risks and has left nearly 50% of those employees worried about impending cyber threats in their new home office settings.
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Now that more than half of the U.S. population is working from home—and a large percentage is expected to continue to do so through the rest of 2020 and beyond—many companies may be playing catch-up as they attempt to manage the security risks of rushed remote-work models. Business activities that were once conducted in protected office environments, and monitored under specific policies, have quickly transitioned to new, and potentially less secure territory. For example, customer service agents who worked in closely managed call centers are now managing sensitive customer data at home.
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As a result, IBM X-Force Red has expanded its security testing practice to help companies identify potential blind spots in the work from home world and assist them in designing secure frameworks. The practice will look at key areas including systems that risk exposure of intellectual property, client and employee data, as well as collaboration tools such as video conferencing platforms, and file sharing platforms.
“Organizations need to use a risk-based approach with work-from-home models, then reassess and build from the ground up,” said Charles Henderson, Global Partner and Head of IBM X-Force Red. “Working from home is going to be a long-lasting reality within many organizations, and the security assumptions we once relied on in our traditional offices may not be enough as our workforce transitions to new, less controlled surroundings.”
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