Avotus Corporation, a leading provider of communications management solutions, has launched ReflectR, an innovative analytics and reporting solution for Unified Communications and Collaboration (UC&C) platforms. Providing vital, real-time information, ReflectR drives enterprise adoption of UC&C by giving business leaders a powerful platform to improve employee engagement through enhanced, single pane of glass visibility not available anywhere else. Integrating with Amazon Chime and Connect, Cisco CUCM and Jabber, MS Teams, Skype for Business and other powerhouse products, ReflectR further enhances remote work environments and creates more efficient collaboration methods.
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As organizations across multiple verticals increasingly implement work-from-home strategies due to the COVID-19 crisis, the control and agility ReflectR offers will be critical to ensuring business continuity and ROI from the use of UC&C platforms. Gartner reports that, post COVID-19, a staggering 74% of companies plan to permanently include remote work as part of their daily operations. At the same time, however, 71% of executives surveyed are concerned about maintaining continuity and productivity as employees work remotely. Cloud-based and offered on a subscription basis, ReflectR helps resolve these issues by integrating reporting, analytics and management capabilities seamlessly for all leading UC&C platforms, resulting in improved productivity, high levels of service delivery and cost savings.
“Enterprise adoption of UC&C can be a major paradigm shift, but it is essential for those that want to succeed in our current environment and beyond,” says Jayraj Chheda, CEO of Avotus. “That’s why we’re offering ReflectR to UC&C users and providers throughout North America. From rapid deployment to a customized, user-friendly experience, ReflectR offers organizations the unique ability to increase employee engagement, efficiency and accountability. By partnering with us, business leaders can gain the powerful insights they need to accelerate digital transformations and create effective, long-term virtual workforces.”