Sense Releases Conversational Voice AI to Transform Candidate Engagement with Automated Phone Calls

Artificial IntelligenceAugmented RealityHR Technology

By Business Wire On Dec 18, 2024

Sense Conversational Voice AI streamlines sourcing, screening, and scheduling, enabling recruiters to scale outreach and enhance the candidate experience

Sense, the leading innovator in AI-driven talent engagement solutions, proudly unveils Sense Conversational Voice AI, a groundbreaking product that automates candidate phone conversations with intelligent conversational AI. This advanced technology adds a powerful voice channel to the Sense platform, equipping recruiters with a comprehensive solution to automate sourcing, screening, scheduling, and more—all while delivering an exceptional candidate experience.

“Modern recruiters are tasked with filling multiple roles at once while providing each individual candidate with a fast and personalized experience,” said Sense CEO Anil Dharni. “With Sense Conversational Voice AI, recruiting teams can now engage thousands of candidates daily, accelerating the hiring process and providing every candidate with an outstanding experience.”

Sense Conversational Voice AI integrates with Sense’s powerful Recruiting Automation, Chatbot, and Messaging products. This seamless connection allows recruiters to complement their outreach and communication efforts with dynamic voice engagement.

“Since deploying Sense Conversational Voice AI, we’ve significantly improved our candidate engagement and streamlined the screening process, leading to 3x faster response times and increased efficiency across our recruiting team”

More on Sense Conversational Voice AI:

AI-powered sourcing and matching – Automatically matches qualified candidates in the ATS to available roles and initiates contact via automated phone calls.
Pre-screening and scheduling automation – Conducts pre-screening conversations and coordinates interviews, saving recruiters hours of manual effort.
Branded, contextual calls – Calls come from the organization’s phone number and display the company’s name on the caller ID, increasing conversion and answer rates.
Language adaptability – Automatically detects and communicates in the candidate’s preferred language, supporting global hiring initiatives and multilingual outreach.
Intelligent recruiter insights – Imports transcripts, conversation summaries, and engagement scores into the Sense CRM and/or an integrated ATS so recruiters have context in future conversations.
Automated reference checks – Contacts references to verify past employment and collect feedback on the candidate.

Sense released a pilot program of Conversational Voice AI to select customers earlier this year, including TSR Consulting Services. As a best-in-class staffing firm that prides itself on delivering white-glove experiences, TSR leverages Conversational Voice AI to provide personalized candidate engagement at scale.

“Since deploying Sense Conversational Voice AI, we’ve significantly improved our candidate engagement and streamlined the screening process, leading to 3x faster response times and increased efficiency across our recruiting team,” said TSR Consulting Services Managing Director Shah Syed. “This has been especially impactful for our high-volume outreach, enabling us to connect with candidates at scale while maintaining a personalized experience. We’re excited to continue leveraging Sense Voice AI to enhance automation and drive greater hiring success.”

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