Randstad CHRO Reveals AI Skills the Most in Demand

Randstad’s research found AI jobs were the hardest to fill. These skills were up to eight times harder to hire for than the market average.

Dutch HR tech company Randstad has analyzed millions of job postings and talent profiles across 23 countries and identified the nine most in-demand skills in 2024. It isn’t that there aren’t enough workers in the global economy, it is that they don’t possess the most in-demand skills that businesses need to thrive in 2024 and beyond.

Sitting at the top is AI and automation – the most talked about enigma of the tech industry. 

Randstad’s CHRO Myriam Beatove Moreale notes: “AI has the potential to bring huge benefits to businesses across the globe. It can reduce talent scarcity through improved productivity, free up time for more fulfilling tasks, and foster better outputs. It can also create opportunities for new types of roles, which will be sought-after and command high salaries.”

Randstad’s research found AI jobs were the hardest to fill. These skills were up to eight times harder to hire for than the market average.

Other tech skills, including data science, analytics, cloud, and engineering, also make the list – as do softer, people skills like marketing, finance, and customer service.

While AI has the lowest number of job postings out of all nine skills, demand is still very high – there was a 2,000% increase in roles requiring generative AI skills in 2023 – yet supply is very low. Certain sub-segments of AI are particularly hard to hire for – examples include robotics, natural language processing, and ethics. The final one is particularly concerning because ethics and transparency are key to ensuring that AI is used responsibly.

This talent scarcity also explains why AI and automation were the most expensive skills on Randstad’s list – candidates know that these skills are highly valuable to organizations, so their pay expectations are very high.

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AI Skills needs Upgrading

As employers are struggling to hire AI expertise, HR teams need to attend to the need to figure out how to upskill and reskill them in these in-demand AI and automation skills. 

Although the employees are on board; according to recent data from BCG, 55% of tech workers believe that Gen AI will be critical to career success.

As they do this, HR teams need to fix another trend that Randstad’s research identified – the extreme gender diversity imbalance in AI.

While there are huge benefits of AI, “unfortunately we are currently facing an environment where these opportunities are weighted toward men”, notes Randstad’s Beatove Moreale. 

AI has the joint lowest male-female ratio of all nine skills on Randstad’s list. Women make up only 21% of this talent pool. The figure is also 21% for cloud but rises to 26% for data and analytics, and 27% for engineering.

BCG’s data confirms this – women are 40% less likely to adopt new tech, including AI.

This is also concerning because organizations are paying a premium for AI skills, so, by having lower AI experience, women may be missing out on higher earnings potential.

By embracing equity around AI upskilling employers are killing two birds with one stone – they are driving their diversity agenda (which is hugely beneficial for business bottom lines) and filling their AI skills gap to reap the productivity rewards.

In conclusion, Beatove Moreale notes: “It is therefore vital that businesses take steps to change this – whether that’s through flexible training offers, clearly-carved career pathways for women, and visible female mentors in the AI space.”

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