QStory Applauded by Frost & Sullivan for Helping Contact Centers Build Flexible Work Environments With Its Intraday Automation Solution Read more
TouchPoint One Primes Contact Center Operations with A-GAME Gridiron 2021 Performance Challenge Read more
TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions Read more
A-GAME HOOPS Energizes Work-at-Home Customer Contact Workforce with 2021 March Madness Performance Challenge Read more
Israel’s Social Security Administration Doubles Customer Service Capability, Enables Remote Work for 700 Agents with Avaya Contact Center Solutions Read more
TouchPoint One Contact Center Performance Management Platform Awarded 2021 Remote Work Pioneer Award Read more
TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud Read more