With Strong Momentum and a New Suite of Customer Service Productivity Features, Level AI Raises $20 Million in Funding Read more
Connext Global Solutions Highlights 71% Company Growth in 2021, Expanded Leadership Team, Emphasizes Focus On Customer Service Co-Sourcing Read more
Inter.ai Introduces its Control Center for CX Managers, Adding New Features That Transform Customer Service Teams Capabilities Read more
NICE CXone Selected by Leading Australian Vocational Education Provider to Digitally Transform Its Customer Service Read more
Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service Excellence Read more
To Focus On Customer Service and Integration of Clients, HR Service Partners Appoints New Executive Roles Read more
What Are Employers Looking for in 2022? Communications, Customer Service and Problem-Solving Skills Read more
Upwork Unveils Top 10 Most In-Demand Skills for Technology, Marketing, and Customer Service Independent Talent in 2022 Read more
Verint Named a Leader in the IDC MarketScape for Worldwide Conversational AI Software Platforms for Customer Service 2021 Read more