Company acquires JSCAPE to enable organizations to automate even more business processes
Advanced Systems Concepts Inc. (ASCI), creators of industry-leading workflow automation software ActiveBatch, announced that the company will become the first of its kind to deliver an intelligent, self-healing workflow automation platform. The ActiveBatch platform will enable preemptive error detection and proactive troubleshooting so that organizations can ultimately reduce their support tickets to zero. The new, advanced capabilities will build on top of ActiveBatch’s full range of features and functions designed to simplify workload automation and extend the life of systems for companies at all stages of digital transformation. The company also announced the release of its Super REST API Adapter and acquisition of managed file transfer (MFT) leader, JSCAPE.
“With our new Self-Healing Platform, users will gain the ability to predict and fix issues before they become problems. We believe this is an absolute gamechanger for our workload automation customers,” said Reed Overfelt, CEO of ASCI.
The new Self-Healing Platform will recognize issues and report on the user’s environment, telling them what’s working, what’s changing and what’s broken – or what soon will be broken. Ultimately, ActiveBatch will be able to self-update and send proactive, AI-powered fixes so that it all runs seamlessly and support tickets move to zero.
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“There has been so little innovation in the workflow automation space, despite tremendous advances in software and applications. We saw an opportunity to rectify this with incredibly advanced technology that is easy to use and offers immediate value,” said Reed Overfelt, CEO of ASCI. “Trying to integrate, automate and manage systems, applications and services across an organization is unwieldy, and something is always breaking. With our new Self-Healing Platform, users will gain the ability to predict and fix issues before they become problems. We believe this is an absolute gamechanger for our workload automation customers.”
The new Self-Healing Platform will analyze anonymized customer data, using it to identify and track trends and then proactively deploy fixes to affected customers. It is the only such offering for the workflow automation market, and ASCI will phase its rollout of capabilities over the coming months to bring customers along as they are ready.