Latest AI-enhanced experience is designed to reduce friction and create more space for meaningful teaching and learning moments
D2L, a global leader in learning innovation, announced the beta availability of D2L Lumi Assistant, a new AI-enhanced experience designed to help educators and course administrators navigate complex administrative and instructional workflows more efficiently. At EDUCAUSE 2026, D2L is set to showcase how thoughtful AI can reduce friction and create more space for the human interactions that make learning meaningful.
Integrated directly within D2L Brightspace, D2L Lumi Assistant is a beta AI-enhanced experience that provides a conversational interface designed to simplify complex, multi-step tasks. It helps educators and course administrators review learner information and identify opportunities for additional support, update and audit courses, answer common operational questions, and support bulk updates and cross-course reviews. D2L Lumi Assistant is designed to help educators work more efficiently while keeping humans in control by requiring explicit approval before an action is completed.
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“The real promise of AI in education is not the technology itself, but what it makes possible for the people who use it,” said Dr. Cristi Ford, Chief Learning Officer at D2L. “When AI removes friction, it can create more space for educators to connect with learners and provide meaningful feedback, while giving learners more agency and support to engage deeply in their learning. With D2L Lumi Assistant, we’re putting that belief into practice—designing AI around the people at the heart of learning and the outcomes they’re working to achieve.”
Dr. Cristi Ford is bringing this perspective to EDUCAUSE 2026, in the session Ask the Experts: Tailoring AI Strategy to Your Institutional Mission. The interactive session will explore how higher education leaders can align AI initiatives to learning outcomes, develop right-sized governance frameworks and navigate ethical considerations to guide responsible AI adoption at their institutions. Attendees will be invited to bring their questions and leave with actionable insights to guide responsible AI adoption.
Dr. Cristi Ford is scheduled to moderate the panel Context Matters: Designing AI Strategy for Mission-Driven Institutions, which will explore how institutions can develop AI strategies that reflect their unique missions, priorities and communities.
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