VIPdesk hired more than 550 remote customer service positions in 2020 across the US to support luxury retailers, B corps and fast growing technology companies- an increase of 130% over 2020.
VIPdesk has hired hundreds of customer service professionals for its luxury retail clients throughout the remainder of 2021 and expects the hiring to result in an increase of 130% from the prior year. As a woman-owned B Corporation, the company has a workforce comprised of 84% women, understands that employees who are working parents need maximum flexibility right now. With more than 20 years operating with a remote team, VIPdesk has built a supportive culture that is extremely attractive for candidates looking for a career where they can balance work and family.
VIPdesk’s expansion into more than 40 states and Canada provides team members the opportunity to move and maintain the work they love. Covering multiple time zones, the company announced it is offering candidates flexible customized schedules during core business hours in addition to an attractive benefit package, paid leave and a $250 bonus.
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VIPdesk is a leading BPO with over 20 years of experience operating with a work-from-home customer service operation. This means the company understands how to support remote team members and still maintain a connection with one another. The company’s clients rely on VIPdesk’s expertise to attract individuals that love customer service and are excited to support B Corps, luxury retailers, fast growing tech companies and premium brands that care deeply about delivering an elevated customer experience.
“As a working Mom, I know it isn’t easy right now with so many unknowns. We know remote work and while we may not be able to offer a $3,000 signing bonus, I can guarantee they will be cherished and appreciated. I am so proud of our team and the lengths to which they go to support one another. To me this is what really matters.” said Sally Hurley, CEO of VIPdesk.
Jen Vinciguerra, SVP People & Culture added, “After attending the Society for Human Resources annual conference and hearing the focus on employee wellness, work life balance and flexibility, we feel we are aligned with our priorities. I’m really proud of the fact that we are supporting our team members through these challenging times. We work really hard to support our team through whatever challenges they may face. Our award-winning culture is what make us unique.”
As a certified B-Corp, VIPdesk enthusiastically embraces the philosophies of this purpose-driven community which works toward reducing inequality, lowering the levels of poverty, contributing to a healthier environment, building stronger communities, and creating more high-quality jobs with dignity and purpose. VIPdesk has published numerous blogs, podcasts and webinars at http://www.vipdesk.com offering tips on how to be successful in this challenging environment. During these difficult times, caused by the unprecedented impacts of the COVID 19 pandemic, VIPdesk has been able to maintain its culture with an ENPS of 60+.
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