Thought Industries, the world’s leading B2B customer training platform provider, announced its first annual event and user conference, COGNITION 2020, taking place Tuesday, October 6 through Wednesday, October 7 online at https://cognition.thoughtindustries.com/.
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COGNITION 2020 was created using the Thought Industries platform to bring together B2B customer training thought leaders, executives, and customers to share their experiences, challenges, and ideas to drive better learning outcomes for their own customers, partners, and external audiences.
“The world of customer education is undergoing a transformation as norms are being challenged, and the world of professional learning is being disrupted,” said Barry Kelly, CEO, Thought Industries. “How we create, deploy and measure the impact of customer education and engagement is quickly evolving and COGNITION will give attendees valuable takeaways to execute customer education programs that generate higher engagement, product proficiency, retention and growth.”
At COGNITION 2020, Thought Industries customers and other customer education thought leaders from around the world will share their knowledge in live streaming video, interactive online sessions and interactive workshops for customer training and professional learning.
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Sessions that provide actionable insights for business strategy and 2021 planning will include:
- How to measure the ROI of customer training and use data-driven insights for 2021 planning and beyond.
- The technology and methodologies to help scale your training business. Proven methodologies to build and transform customer training from a cost to profit center.
- How to keep your learners engaged in your training content and coming back for more.
- Proven methodologies from innovators in customer training and professional learning.
- Collaborative, hands-on panels of customer education executives.
Additional opportunities include workshops to engage with forward-thinking peers and tactical training on the Thought Industries Platform. Keynote speakers and programming details will be announced over the coming weeks.
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