3CLogic, a leading provider of cloud contact center solutions, announced its multi-country sponsorship of ServiceNow annual Now at Work Digital Experience event. The annual event, recently converted to a single-day digital format, is considered one of the largest gatherings of professionals focused on digital transformation.
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@3CLogic proud sponsor of @ServiceNow #NowatWork20 digital experience in the Americas and across Europe. Join at https://www.servicenow.com/now-at-work.html
“This year we have seen an acceleration in the adoption of cloud-enabled technologies as enterprises across industries adjust to the events of this year,” states Denis Seynhaeve, CEO at 3CLogic. “Above all, there is a significant focus on how to streamline and modernize the customer experience for both employees and end-customers across channels, both digital and voice.”
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Hosted globally across various countries, 3CLogic will be digitally exhibiting its latest certified cloud call center solution for ServiceNow in the Americas, UK/Ireland, the Nordics, and France. Session topics will focus on the complementary value of voice with digital channels, especially when addressing complex customer inquiries, and include insights relating to voice-based self-service, AI, and speech analytics.
“We continue to see increasing demand to more natively embed voice as part of the digital transformation strategy currently underway within most large organizations,” explains Denis. “We look forward to participating again in this year’s online conference.”
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