ADP Research Institute uncovers that despite COVID-19’s significant impact on the workforce, worker confidence and outlook has stabilized
A recent survey of workers in the U.S. from the ADP Research Institute reveals that an initially significant decrease in worker confidence appears to be leveling off despite the impact the COVID-19 pandemic had on nearly every worker in the U.S. The findings included in the report titled “A Workplace Redefined: Employee Resilience Amid The COVID-19 Pandemic” explore employee sentiment regarding their ability to work from home, how the pandemic affected their productivity, their confidence about how long they may experience the effects of the crisis, and how their employer responded to the pandemic. The survey uncovers that stress levels, work/life balance and productivity are starting to stabilize rather than continue to deteriorate week to week. In fact, the majority of workers believe their financial concern is short term, even for those not working right now.
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Leveraging a weekly online survey to track how work is evolving due to COVID-19, a random sample of adults aged 18 years and older and employed in the U.S. as of March 1, 2020 was surveyed each week beginning the week of March 16, 2020 through May 11, 2020 to understand how they worked before the pandemic and how things have changed for them since. In total, more than 24,000 workers were surveyed over the course of eight consecutive weeks.
Impact on Workers
For workers currently employed, this new “normal” has many working remotely, forced to adjust to how they get work done. Those required to work remotely responded that the ability to complete tasks and connect with others was severely impacted due to technology issues, lack of necessary equipment to work effectively, and distractions. In fact, one third identified fears of the virus were a barrier to productivity, while about 50% cited technology as a significant obstacle to productivity due to issues with remote access, internet connection and web meetings. As the weeks went on, many workers began to report their work/life balance, ability to complete tasks and connect with others, and personal stress levels were about the same as the week before, rather than consistently declining from week to week. However, despite workers’ ability to adapt to new circumstances, the research uncovered that these markers of productivity do not appear to have returned to pre-pandemic levels.
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