HealthcareSource, the leading provider of talent management solutions for the healthcare industry, announced that Lean Human Capital selected the winners of its 2021 Elite Honor Roll program.
This is the 11th year Lean Human Capital has recognized excellence in healthcare recruitment. All winners have been selected based on quantifiable evidence that they perform within the top 10% of healthcare recruitment teams across the U.S.
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Talent acquisition teams at the following healthcare organizations have been named the recipients and nominees of the following Elite Honor Roll Award:
2021 Elite Honor Roll Organization
- AdventHealth Central Florida Division – North and South Regions, West Florida Division, Multistate Division – MID America, Southwest and Southeast Regions
- Advocate Aurora Health
- Houston Methodist
- Scripps Health
2021 Elite Honor Roll Organization Nominees
- Brigham and Women’s Hospital
- Trinity Health, Midwest Region – Mount Carmel Health System
- Wentworth Douglass Hospital
Lean Human Capital evaluates and selects the Elite Honor Roll Organization winners based on the following criteria:
- Overall performance in the Lean Human Capital 20 Key Recruitment Metrics Performance Index, a combination of key metrics from four critical performance dimensions: Responsiveness, process efficiency, productivity and quality of hire
- Overall performance in Lean Human Capital’s Voice-of-the-Customer Survey Assessments (Hiring manager, new hire and non-hired applicant)
- Ability to utilize a performance scorecard to manage their business and build a culture using data and facts
- Demonstration of a strong commitment to continuous improvement and lifelong learning
- Implementation of innovative solutions to improve key metrics and drive cost savings for their organizations
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In addition, Lean Human Capital recognized the following healthcare recruitment teams with Raving Fan Awards for excellence in talent acquisition based on hiring manager and candidate experience Voice-of-the-Customer Assessments. The 2021 winners are:
2021 Raving Fan Award – Hiring Manager
- AdventHealth, Central Florida North Region
- AdventHealth, Central Florida South Region
- CentraCare Health
- North Kansas City Hospital
- Scripps Health
2021 Raving Fan Award – Candidate Experience
- Adena Health
- Adventist Health
- Hartford HealthCare
- Trinity Health, West Region – Saint Agnes Medical Center
- Wellstar Health System
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Lean Human Capital Raving Fan Award winners are selected based on the following criteria:
- Hiring Manager Raving Fan Award: Overall score in top decile across survey dimensions: Understanding, communication, care, satisfaction and quality of hire
- Candidate Experience Raving Fan Award: Overall score in top decile across survey dimensions: Career website, HR/recruitment, hiring manager, service/support in hiring process and onboarding
- Demonstration of a strong commitment to using Voice-of-the-Customer (VOC) Assessments for implementation of continuous improvement initiatives
- Participation in at least one VOC assessment within the past 12 months
- Sustained improvement in performance during the past 12 months
“This past year was and still remains incredibly challenging for many healthcare recruitment teams across the country, but despite those challenges these organizations have risen to the top, performing at an elite level compared to the industry”, said Lean Human Capital Managing Director Carla Gold. “They demonstrated consistency with best practice strategies, have a strong commitment to continuous improvement, and implemented innovative solutions to improve key metrics and outcomes while pivoting to meet the changing needs of their health systems. We are thrilled to recognize these elite performers.”
Advocate Aurora Health is a 2-time Elite Honor Roll Organization winner. “We are absolutely thrilled to say we are an award-winning recruitment team”, said System Vice President, Talent Acquisition Naomi Dolohanty. “This recognition is significant for multiple reasons, but key is using data and the LHC benchmarks to identify gaps and innovative solutions, and then implement improvement initiatives with LHC as our strategic partner has helped drive us to achieve greater success for all our customers: hiring leaders, candidates and our patients.”
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