TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
TouchPoint One Agent Coaching and Contact Center Performance Management Solutions Win Product of the Year and Remote Work Pioneer Awards Read more
TouchPoint One Gamification Energizes Customer Contact Workforce With A-GAME Hoops 2022 Contact Center Performance Challenge Read more
TouchPoint One Primes Contact Center Operations with A-GAME Gridiron 2021 Performance Challenge Read more
TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more
A-GAME HOOPS Energizes Work-at-Home Customer Contact Workforce with 2021 March Madness Performance Challenge Read more
TouchPoint One Contact Center Performance Management Platform Awarded 2021 Remote Work Pioneer Award Read more
TouchPoint One Issues New Report Spotlighting Critical Support Gaps for Contact Center Supervisors Read more