NICE Actimize Launches Advanced SURVEIL-X Conduct Risk Capabilities to Uncover Employee Misconduct and Market Abuse Read more
NICE Satmetrix Benchmark Finds 57% of Contact Center Employees Working From Home Due to COVID-19 Are Now More Likely to Recommend Employer Read more
NICE Introduces NEVA@home to Drive Immediate Impact on Service Excellence for Work at Home Employees Read more
CyberVista Extends Critical Knowledge Training Modules for Free Amidst Surge in Unemployment Read more
NICE Employee Engagement Manager Provides Personalized Scheduling Capabilities Across Digital and Voice Interaction Channels Read more
Independent Research Firm Finds 80 Percent of Business Leaders Consider Robotic Process Automation Important to Improving Customer Service Excellence Read more