Genesys Launches BeyondCX, the First Elearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
Genesys Study Reveals Path to Improving Recruitment and Retention for the Contact Center in the Face of the Great Resignation Read more
One America Works Showcases High Quality Tech Jobs and Talent in Indianapolis with Virtual Recruitment Event Read more
Genesys Acquires nGUVU to Bolster Employee Experience Capabilities and Empower Tomorrow’s Workforce with Gamification and Machine Learning Read more
US Employees’ Perspectives on the Jobs Most at Risk from Artificial Intelligence in the Workplace Read more