The Home Depot to Hold Virtual Career Day With Hundreds of Corporate and Technology Positions Available Read more
Contact Centers in Europe and the UK Rely on Remote Working and Omnichannel Customer Experiences for the Post-COVID World Read more
Enigmai Ltd, a Wholly-Owned Subsidiary of Golden Star Enterprises Ltd., Signs a Letter of Intent to Pilot Its Workforce Management System in Hospitals Read more
Australian Firms Invest in Workforce Tools, Customer Data Analytics After Pandemic Disrupts Contact Centers Read more
Livepro Customer Experience Knowledge Management Software Attains Approved Technology Provider Status From COPC Inc. Read more
Raydiant and Talkdesk Partner, Bringing Hoopla by Raydiant Gamification and Performance Management to Contact Centers Looking to Build a High-Performance Culture Read more
TouchPoint One Primes Contact Center Operations with A-GAME Gridiron 2021 Performance Challenge Read more
How Workforce Optimization Puts Supervisors in the Driver’s Seat to Achieve Omnichannel Excellence Read more
TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more