ExtensisHR, a nationally recognized Professional Employer Organization (PEO) and HR Outsourcing (HRO) solution provider, announced the opening of its newest sales office in the Raleigh-Durham metro area. This location bolsters the company’s national expansion and establishes proximity to additional southeast markets. It is the latest move in ExtensisHR’s continued focus on organic growth and strengthening its east coast foothold to deliver even greater customer service.
There are 964,280 small- and medium-sized businesses (SMBs) in North Carolina, equaling 99.6 percent of all companies in the state. With a local presence, ExtensisHR can support this large segment of employers through its comprehensive PEO solution, which includes Fortune-500 employee benefits, HR services, Work Anywhere technology, risk management and compliance, payroll, recruiting, and more.
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“Opening a new sales office in the highly sought-after Raleigh-Durham market further increases our investment in the southeast region, which we feel is underserved from a PEO perspective,” said Blake Morris, CEO of ExtensisHR. “Expanding our geographic footprint gives us the opportunity to introduce our people-first mentality, superior customer care, and world-class HR solutions to meet the significant client demand in this area.”
Headquartered in New Jersey with office locations throughout the U.S., a key driver for this expansion has been extraordinary levels of client satisfaction in all territories. ExtensisHR currently holds an above-average Net Promoter Score (NPS) of 81 over a trailing 12-month period and a 96 percent client retention rate. These metrics illustrate the rate at which customers maintain relationships with ExtensisHR, as the company helps these businesses stay competitive and attract and retain top talent.
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ExtensisHR will also establish partnerships with the local broker community in order to serve the almost 1 million SMBs in North Carolina. The company’s partner-centric business model presents vast opportunities for brokers to offer their clients premier, personalized customer service and support.
This announcement follows ExtensisHR’s recent celebration of 25 years in business, recognizing over two and a half decades of simplifying human resources and helping business owners and entrepreneurial companies grow and succeed.
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