UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, announced today that EDP Renewables, a world leader in the renewable-energy sector and the world’s third-largest wind-energy producer, is using UKG Pro Workforce Continuity to establish safe working environments for its employees.
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EDPR has used UKG Pro since 2015 for its business units in Canada, the United States, and Mexico. When the coronavirus pandemic began, in order to ensure compliance with U.S. Centers for Disease Control and Prevention (CDC) guidelines, EDPR used the document-acknowledgment functionality within Pro to track employees’ COVID-19 status and wellbeing. HR needed to manually set up a new document acknowledgement every day.
UKG developed Workforce Continuity at the outset of the pandemic to help leaders understand the impact to their workforce, so they could take action on their people strategy, workforce planning, and operational stability. EDPR became one of the first UKG customers to launch Pro Workforce Continuity, which is available to all Pro People Center customers.
“Our employees are spread all across North America, and we are committed to building genuine and trusting relationships with our people,” said Alma Fowler, HR manager at EDPR. “Whether we’re contending with a pandemic or hit by a big winter storm, we identified Workforce Continuity as a vital tool for tracking our people’s wellbeing and ability to work.”
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“During the pandemic, business and HR leaders learned just how critical workforce-continuity planning is to overall organizational strategy,” said Cecile Alper-Leroux, vice president of products and innovation at UKG. “To enable our customers to emerge even stronger out of this crisis and prepare for ongoing uncertainty, we are designing and using HR technology to help leaders proactively prepare for the future and rapidly respond to change.”
Fowler reported she is able to take advantage of the Workforce Continuity Hub to view people insights within a convenient dashboard. With the Workforce Continuity Hub, administrators can quickly deploy and manage employee communications and surveys utilizing the Safety Check-In and Personal Impact Form features. At EDPR, HR’s access to key metrics on employee wellbeing and workforce continuity is changing the way the company views Fowler’s role.
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“When the winter storms in Texas brought the state to a standstill, HR took the lead with Workforce Continuity to check in with our employees,” said Fowler. “Managing crises has been perceived as the role of the safety team, but that perspective will shift over time as HR gains the tools and expertise to make sure employees are safe, corporate communications are clear and consistent, and information and systems are both secure and accessible to all.”
Fowler noted that Workforce Continuity is meaningful not only for HR, but for all EDPR employees.
“Workforce Continuity makes the employee experience simple and streamlined,” said Fowler. “Employees get a push notification on their phones before they even arrive at work. Without logging into a computer, they are able to indicate if they need assistance, and then receive that assistance.”
“At UKG, our vision is to give leaders the right tools and insights to plan for and respond to change with agility, and to guide their workforce to deliver on business outcomes,” said Chris Phenicie, chief sales officer, mid-market and strategic, at UKG. “We are pleased that EDPR is taking advantage of our latest technology to protect business operations and prioritize employee wellbeing.”
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