Teradici, the creator of industry-leading PCoIP technology and Cloud Access Software, today released findings from a new report entitled “The Separation of Work and Place,” which highlights lessons learned from organizations navigating a new normal, amid the pandemic. Notably, the report found that organizations plan to increase IT spending by well over 100% to support remote teams. Two-thirds of respondents shared they would change the way they shift employees to work remotely if faced with a similar or like event. IT respondents also shared what they’ve learned since the pandemic amid new concerns ranging from security to managing dispersed teams for an extended period of time.
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“Companies across key industries have struggled with the increasing number of IT and remote work hurdles brought on by COVID-19,” said Ziad Lammam, VP of product at Teradici. “Challenges ranged from procuring new hardware, to VPN set up, to assessing work-from-home policies– all while ensuring security and productivity didn’t take a back seat. Conversely, we also saw several companies take advantage of centralizing their workstations in a data center or public cloud, providing them many benefits, including greater operational and cost efficiencies, improved flexibility and superior talent acquisition, now from any location.”
The report, which gathered insights from nearly 700 IT respondents, reveals that companies forced to quickly shift employees to a remote work setting were not fully prepared to make the move.
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Report Key IT Findings
- Most Organizations Would Take a Different Approach Next Time: If faced with another similar event to the COVID-19 pandemic, two-thirds of respondents would change the way they shift employees to work remotely (See Top Lessons from IT Leaders section).
- Compromising Security and User Experience: While 65% of IT professional respondents expressed being comfortable with the level of security they were operating with after sending their employees home, a sizable minority of 35% was not comfortable.
- Majority of Organizations Are Leveraging Remote Desktops: A notable 75% of the respondents were using remote desktops in their organizations, though in many cases their remote desktop deployments were not company-wide. One-third of respondents had to procure additional hardware, and the same number had to set up a VPN to enable remote access to their corporate networks.
- Remote Work for the Foreseeable Future: While the tech (56%), media and entertainment (53%) expect more than half of their workforce to continue working from home, education (43%), finance (38%), government and military (38%) and manufacturing, engineering/AEC (36%) organizations plan on less than half of their employees to work from home ongoing.
- Work-from-home Policies Need Attention: Over half of the survey respondents admitted that one of the first issues they needed to address was creating or revising a work-from-home policy.
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