New Recognition Confirms HiBob as Leader in HR Software for Medium Sized Companies
HiBob, the company behind Bob, the people management platform transforming how organizations work and helping businesses adapt to the age of AI is proud to announce its outstanding performance in the fully licensed 2025–2026 Sapient Insights Mid-Market Voice of the Customer (VOC) Report.
This year, HiBob earned #1 rankings in both User Experience (UX) and Vendor Satisfaction (VS) across three key categories: Core HRMS, Performance Management, and HR Service Delivery – Content.
“HiBob achieved outstanding results in the 2025-2026 Annual HR Systems Survey, Voice of the Customer report, securing 8 Mid-Market top rankings based on customer feedback,” said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group. “HiBob’s rapid rise in the mid-market HR technology space reflects both its growing influence and the expectations buyers now have for modern, global HRMS platforms.”
The Sapient badges featured in the report highlight HiBob’s consistent first-place Mid-Market wins, reinforcing our position as a modern, people-focused leader in HR technology.
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Report Highlights
- #1 Mid-Market HRMS for both User Experience and Vendor Satisfaction
- The only vendor with 100% of customers saying the system meets their needs “Always” or “Most of the Time”
- Strong adoption growth, rising from 3.44% to 4.26%—one of the biggest projected increases in the category
- Top-ranked UX and VS in Performance Management, an area growing rapidly in buyer importance
- Customer feedback praising HiBob’s intuitive design, responsiveness, easy configuration, and people-first approach
Ronni Zehavi, CEO and Co-Founder of HiBob said: “These results highlight a tremendous market opportunity. Organizations are choosing HiBob for our modern experience, our flexibility, and our deep commitment to people-centric workplaces. With this recognition, we’re seizing the moment to build a unified message that clearly positions HiBob as the leading HRMS for mid-market companies. As buyers increasingly rely on trusted, data-driven evaluations, we have a powerful chance to sharpen our story and elevate the proof points that matter most.”
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