As organizations look to transform their business operations and revolutionize customer service, Digital Transformation (DX) is at the top of most CXOs’ agendas; in fact, DX spending is expected to approach $7.4 trillion between 2020 and 2023, a CAGR of 17.5%. However, according to the latest industry data released from Veeam Software, the leader in Backup solutions that deliver Cloud Data Management™, almost half of global organizations are being hindered in their DX journeys due to unreliable, legacy technologies with 44% citing lack of IT skills or expertise as another barrier to success. Moreover, almost every company admitted to experiencing downtime, with 1 out of every 10 servers having unexpected outages each year — problems that last for hours and cost hundreds of thousands of dollars – and this points to an urgent need to modernize data protection and focus on business continuity to enable DX.
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Veeam 2020 Data Protection Trends Report: Legacy Technology and Lack of Skills Hindering Digital Transformation and IT Modernization
The Veeam 2020 Data Protection Trends Report surveyed more than 1,500 global enterprises to understand their approach toward data protection and management today, and how they expect to be prepared for the IT challenges they face, including reacting to demand changes and interruptions in service, as well as more aspirational goals of IT modernization and DX.
“Technology is constantly moving forward, continually changing, and transforming how we do business – especially in these current times as we’re all working in new ways. Due to DX, it’s important to always look at the ever-changing IT landscape to see where businesses stand on their solutions, challenges and goals,” said Danny Allan, CTO and SVP of Product Strategy at Veeam. “It’s great to see the global drive to embrace technology to deliver a richer user experience, however the Achilles Heel still seems to be how to protect and manage data across the hybrid cloud. Data protection must move beyond outdated legacy solutions to a higher state of intelligence and be able to anticipate needs and meet evolving demands. Based on our data, unless business leaders recognize that – and act on it – real transformation just won’t happen.”
The Criticality of Data Protection and Availability
Respondents stated that data delivered through IT has become the heart and soul of most organizations, so it should not be a surprise how important “data protection” has become within IT teams, including not just backing up and restoring data, but also extending business capabilities. However, many organizations (40%) still rely on legacy systems to protect their data without fully appreciating the negative impact this can have on their business. The vast majority (95%) of organizations suffer unexpected outages and on average, an outage lasts 117 minutes (almost two hours).
Putting this into context, organizations consider 51% of their data as ‘High Priority’ versus ‘Normal’. An hour of downtime from a High Priority application is estimated to cost $67,651, while this number is $61,642 for a Normal application. With such a balance between High Priority and Normal in percentages and impact costs, it’s clear that “all data matters” and that downtime is intolerable anywhere within today’s environments.
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