ZuperCCPack enables businesses to maintain the highest level of safety for customers, employees and communities as they reopen and resume operations
Zuper, provider of a leading intelligent workforce management platform, today launched a COVID-19 compliance solution, ZuperCCPack. The solution helps businesses across different industries ensure their workforce stays compliant and up-to-date with the latest COVID-19 protocols and guidelines. Zuper developed this solution working closely with various healthcare professionals, industry experts, and compliance experts. It also aligned its guidelines with global public health institutes.
As governments loosen up lockdowns and businesses re-open, companies must prepare to meet new compliance norms to ensure the safety of customers, employees, and local communities. This includes businesses with physical locations like retail stores, restaurants, and salons, as well as those with field service teams such as telecom, utilities, and home healthcare, among other industries. ZuperCCPack was designed to address the new realities of employee and customer interaction whether a person is visiting a hair salon, getting food or packages delivered, or having an electrician or plumber come into their home.
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“As the economy moves towards recovery, companies that recognize the need to implement solutions for the new realities of personal safety and social behavior will be best positioned to rebound and thrive,” said Raghav Gurumani, Co-founder of Zuper. “Our deep experience in workforce management enabled us to develop the most comprehensive compliance solution for businesses moving into a post-pandemic economy. ZuperCCPack allows businesses to take a proactive approach to COVID-19 compliance and promote safety for employees and customers for years to come.”
ZuperCCPack enables businesses to easily monitor and govern their workforce through a single control center and quickly gain actionable insights into their COVID-19 compliance. Key features include:
- Industry-specific templates and checklists
- Compliance dashboard
- Auditable compliance reports
- Compliance certification and ratings
- Alerts and notifications
ZuperCCPack is offered as a standalone product that can be embedded in any type of existing business application. It is automatically available to all existing Zuper customers as part of the overall platform offering.
The existing Zuper platform was designed for service businesses to take their workforce management online and provide customers with the best possible experience from booking appointments to interacting with company employees. The Zuper platform offers:
- Work order management
- Smart scheduling and dispatching
- Timesheet and shift management
- Intelligent Location Services
- Inventory management
- Appointment booking
- Touchless payments
The enterprises and midsized businesses using Zuper across thousands of employees have benefited from significant operational advantages including a 50%+ increase in workforce utilization, 35%+ reduction in service turnaround time, 45%+ increase in customer adoption and profitability, and 30%+ reduction in costs.
“We have been using the Zuper platform over the past year and are impressed by the pace of innovation and agility it provides us to address our customers’ needs,” said Pankaj Mohindru, Director at BrickRed Systems. “As a leading business and technology staffing company, ensuring we follow the right protocols and policies is a critical part of our journey to reopen during this unprecedented and challenging time. The COVID-19 compliance solution that Zuper developed will keep us well prepared to maintain the safety of our workforce, customers, and the larger community.”
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