Yelp, the company that connects people with great local businesses, is building on the success of its Request-A-Quote product by evolving it into a seamless end-to-end hiring experience for home, local, automotive and professional services. As part of the new hiring experience, Yelp is expanding and revamping new guided questionnaires for Request-A-Quote to an additional 100 business categories in the coming months to help better match the right professionals with the most relevant projects, as well as giving consumers and businesses an easy way to schedule appointments right from the Yelp platform. Yelp is also introducing Nearby Jobs, a new paid product that gives professionals an effective way to proactively grow their business and get in front of more people looking to hire pros like them. The new experience is part of Yelp’s modernized new design, which makes connecting people with the right provider easier than ever.
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Today, Yelp’s reinventing the hiring experience for home and local services. Users can request quotes with detailed project descriptions and schedule consultations, while new Nearby Jobs lets pros pick the projects they want.
First introduced in 2016, Yelp’s Request-A-Quote was initially built to facilitate direct communication between consumers and business owners. Since then, Request-A-Quote has helped hundreds of thousands of businesses generate more leads, while giving consumers a way to get things done quickly and efficiently. Within the last year*, an average of 45,000 new businesses adopted Request-A-Quote each month. In 2019, more than nine million projects were created by consumers and more recently, in June 2020, Yelp saw more than 900,000 projects generated. The new hiring experience is a reflection of Yelp’s investment and commitment to the services industry, with home and local services the company’s largest and often fastest-growing segment.
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“Even in the midst of a pandemic, home and local services have proven to be resilient and an essential part of the local economy with more than four million projects created on Yelp in the first half of 2020,” said Vivek Patel, chief product officer at Yelp. “As service professionals look to gain greater control over their business, perhaps now more than ever, Yelp’s reinvented hiring experience digitizes an industry that typically relies on antiquated tools. We are focused on creating a platform where established and newer businesses can succeed and proactively grow their business. Today is a significant step toward our long term strategy of doubling down on and innovating the home and local services industry.”
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