Leading CX Talent Marketplace Taps Unified Screening and Onboarding Platform to Power Its Core Mission.
Vetty, the one-stop shop hiring acceleration platform, shared details of its partnership with Instant Teams, a CX talent marketplace with a specific mission to connect military spouses with employment opportunities that enhance financial wellness and career growth.
For military families who move wherever duty calls, getting hired often poses unique challenges, which is where Instant Teams steps in, building remote customer experience teams for growing brands. Still, parts of the talent acquisition process, especially background checks and overseas verifications, can be slow, complicated and expensive, so when hiring doubled, Instant Teams turned to Vetty for help.
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The two companies quickly aligned around the immediate needs: speed, support, and scalability, and the partnership accelerated from there. Building a process that reflected mission command, results from Vetty’s work with Instant Teams are telling:
- A reduction in turnaround time from six days to four, without sacrificing quality.
- Thirty-three percent increase in speed-to-hire, which kept the talent pipeline flowing.
- Four hundred and twenty-five professionals hired and onboarded in under six weeks.
Erica McMannes, founder and CXO of Instant Teams, shared, “Vetty saw how Instant Teams operates and approached us as a partner first and foremost, focused on listening to our pain points and adapting to our needs, before delivering what was asked. In turn, we’re able to keep our hiring on schedule.”
Vetty CEO Jason Putnam commented, “Vetty prides itself on enabling our clients to hire faster, smarter, and with more heart, and the Instant Teams story exemplifies that. Together, we handled the technical aspects, such as evolving workflows and optimizing forecasts, while also helping military spouses start their jobs sooner. That’s the real win.”
Putnam will participate in Instant Teams’ upcoming Virtual CX Summit on March 2, 2026, joining the company’s CEO, Liza Rodewald, for a fireside chat at 1 p.m. ET titled “CEO Forecasts: The Year Ahead,” that will dive deep into the strategies that bring brands closer to their customers.
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