Upwork Achieves and Commits to Carbon Neutrality

New carbon emissions report details success of distributed workforce model in reducing emissions contributing to global climate change

Upwork, the world’s largest work marketplace, released its first-ever carbon emissions report, revealing the company reached carbon neutrality for the first time in 2019 and declaring its commitment to remain carbon neutral going forward. In addition, Upwork announced its plans to further lower emissions in the future, reflecting the company’s focus on being a responsible steward of the environment.

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“For us, this means both building a work marketplace and committing to values and initiatives as a company that are intrinsically climate-friendly. Remote work is a powerful force for growth in the economy, and this report demonstrates its benefits for the environment as well.”

The report provides a clear picture of how Upwork’s business model of enabling remote work positively impacts the environment. Upwork’s own distributed approach to its workforce—including its pre-pandemic embrace of a hybrid model of employees and independent talent working from 800 cities worldwide—was an outsized contributor to its achieving carbon neutrality. For years Upwork has empowered team members to work remotely, which in 2019 reduced travel in a personal vehicle by over one million miles. That same year, 73% of Upwork’s workforce had no commute time at all. In 2020, the company adopted a fully remote-first work model, through which working remotely will be the default for nearly every team member moving forward, avoiding future greenhouse gas emissions.

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Other key factors that contributed to Upwork’s reduced carbon footprint include its participation in renewable energy programs to power specific offices, and its use of Amazon Web Services facilities instead of on-site servers, which results in operational and equipment efficiencies. Additionally, Upwork purchased high-quality renewable energy credits as well as carbon offsets from Native Energy’s UN REDD in the Yaeda Valley project, which helps prevent deforestation in Tanzania.

“At Upwork, it is our belief that being a successful business is not enough, we must also be an accountable one,” said Hayden Brown, President and CEO of Upwork. “For us, this means both building a work marketplace and committing to values and initiatives as a company that are intrinsically climate-friendly. Remote work is a powerful force for growth in the economy, and this report demonstrates its benefits for the environment as well.”

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Amazon Web ServicesCarbon EmissionsCarbon NeutralityHR TechnologyNEWSRemote WorkUpworkwork marketplace
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