TPx Delivers a Single Source for Managed Microsoft 365 with Teams Now Including Enterprise Calling Services
TPx, a nationwide premier managed services provider delivering award-winning managed IT, security, unified communications and connectivity, announced today that it now offers enterprise voice service for Microsoft Teams through an integration with its UCx unified communications as a service (UCaaS) platform.
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“The use of collaboration applications like Microsoft Teams has skyrocketed to enable remote work during the pandemic. We’re making them work better for businesses by adding UCx enterprise-class telephony and 24/7 support,” said Jamie Minner, Vice President, UCx for TPx. “Uniquely, the UCx-Teams Integration is engineered to work 24/7 even if Teams experiences an outage. TPx can reroute inbound calls outside of Teams through our geo-redundant network to keep calls connected.”
With the UCx-Microsoft Teams integration, businesses can access UCx’s enterprise voice services natively from the Microsoft Teams app. TPx also offers Microsoft Teams phones from Poly that reduce noise and enhance sound.
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As an award-winning managed service provider ranked No. 2 among elite MSPs on the 2020 MSP 501 list, TPx also has taken care to ensure the unprecedented continuous operation of the UCx-Microsoft Teams service. Additionally, as a certified Microsoft Partner, TPx can deliver UCx-Teams integration with a holistic view of both applications – from installation to operation and troubleshooting.
“Our managed IT experts support and service Microsoft Office 365 with Teams every day for customers across the U.S. and are on point to ensure integration is seamless and deployment is successful,” said Minner. “This gives businesses a single point of contact for their vital communications and collaboration applications. If any issues pop up, they’re not bouncing between their phone provider and Microsoft support.”
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