Subsidiary provides customizable, industry leading technologies to improve profitability and operational efficiencies
The Aliera Companies, a holding and management company that provides compliance, accounting, human resources, and training services to its subsidiaries, announced the launch of a new subsidiary, TacticEdge Solutions. The company develops technology platforms for brokers and issuers which improves profitability and customer lifecycle management.
The Aliera Companies launches new subsidiary, TacticEdge Solutions. The company develops technology platforms for brokers and issuers to improve profitability and customer lifecycle management.
TacticEdge provides electronic data interchange (EDI) integration between members, employers, issuers, and third-party administrators for processing individual and employer group enrollment plans. It also offers a comprehensive suite of IT billing services, which collects member enrollment fees, premiums, and contributions and generates invoices, bills, delinquent, and cancellation notices, among other accounting and payment support.
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“TacticEdge Solutions’ cloud-based technology platforms help transform complex data into actionable insights,” said Shantanu Paul, chief operating officer of The Aliera Companies. “As a result, brokers and issuers are able to make better informed, more timely decisions to achieve operational objectives and streamline workflows. Unlike competing technologies, the company’s solutions can be tailored to suit most any need with a user-friendly interface that maximizes productivity.”
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In addition, TacticEdge offers personalized, full-service customer support for technology integrations and ongoing systems management. It provides a full range of customer services including, member onboarding and post-enrollment implementation, member support, telephony services, program change notifications, and escalation and retention solutions.
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