Telliris, a leading provider of IVR solutions for workforce management and time & attendance announced it has released Telliris Attend version 2.8.0 which features Long Term Support (LTS) to 2029.
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“Telliris recognized a strong desire for Long Term Support by its channel partners and their end-customers a long time ago”
Telliris Attend version 2.8.0 is a natural progression of version 2.5.4 which was released in May of 2019. The new version has tight integration with additional new Workforce Management solutions, new features, and is built to have an exceptionally long life.
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Over the years organizations have expressed a strong desire to keep their entire IT environment up to date to both ensure high uptime as well as maximize data security. Unlike consumer products which are updated as frequently as monthly, software solutions for the enterprise benefit greatly by a long life cycle. Telliris Attend was first released in 2002 and the longest term customers are approaching 20 years. Telliris is built from the top down to operate for long periods of time with near zero administration. The new version with support until 2029 is in accord with this overall Telliris strategy.
A major prerequisite to implement long term support (LTS) is the planned availability of all major software subsystems. This prerequisite starts with the operating system and includes major subsystems such as database, telecommunications, and web. Telliris is built upon the most current LTS version of the Red Hat / CentOS Linux operating system – version 8.2. The same holds true for all other subsystems, they are all designated LTS.
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