SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced its latest release for Microsoft Teams as companies across the globe mobilize to make a remote workforce more productive, inclusive, and engaged. The latest release helps organizations use in-the-moment feedback to improve employee experience, underscoring the importance of agility in collecting and acting on feedback for organizations looking to optimize a work landscape forever changed by the global pandemic.
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In a recent study, SurveyMonkey and Microsoft found that 28% of people say that their engagement level at work has declined, and 25% report a hit to their productivity. In addition, 71% of respondents report a desire to continue working from home at least part-time post-pandemic.
Working remotely has further blended professional and personal lives. Surveying employees enables organizations to tailor work-life balance initiatives to individual needs and make bold or incremental adjustments to programs and policies to ensure work feels engaging and inclusive. As part of this release, SurveyMonkey added its diversity, equity, and inclusion (DE&I) survey templates to Microsoft Teams to help company leaders and HR understand the impact of racism on their workforce and whether or not they are fostering a sense of belonging and inclusion at their organization. Knowing the right questions to ask leads to better listening, and better listening leads to building better companies.
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“Employees are far more digitally present. Our study shows that over 40% of workers are spending more time on video calls, emails, and instant messaging since the start of the pandemic,” said Samantha Bufton, senior vice president of product at SurveyMonkey. “We’ve shifted from adjusting to remote work to now planning for the future of work. Our vision for SurveyMonkey’s app for Microsoft Teams is to help organizations make remote work better by revolutionizing how leaders connect with their teams, while promoting their overall well-being.”
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