RapidScale, a Cox Business Company, Appoints a New Executive Technology Leader for the Solutions Engineering Team

RapidScale, a Cox Business company, welcomes Johnson Cauthen to the team as director of solutions engineering. Reporting to Duane Barnes, interim general manager and vice president of RapidScale, Cauthen is responsible for growing the solutions engineering team and leading them in providing technical solutions for partners and clients across Rapidcale’s portfolio of managed cloud services.

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Cauthen has 25 years of extensive experience in IT, including servers, applications, databases, and desktop support, with a strong focus on data center networking. Since 2013, he has been a technology leader and has led engineering teams for Hosted Solutions, Tierpoint, and Pureport. As vice president of solutions engineering, he was responsible for IT environment assessments during pre-sales discussions, customer onboarding, and in-life customer support.

“With another year of outstanding growth for the solutions engineering team and the company, RapidScale is equipped more than ever to deliver managed cloud solutions to our partners and their clients,” said Duane. “Johnson is a respected and reputable industry leader with proven track records. With him on board, I’m confident we’ll continue to meet and even exceed the technology needs of our customers.”

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Cauthen plans to use his technical and leadership experience to continue to scale the solutions engineering team and provide high-quality, innovative cloud solutions for RapidScale’s growing customer base.

“I’m excited to join Rapidscale at an inflection point in our growth, and to help take the business to the next level,” said Johnson. “I’m particularly eager to work with the amazing team that has been assembled here. I am fortunate to have worked with many of these team members in prior roles and I know they are all laser-focused on providing best-of-breed solutions while ensuring the highest possible level of customer service and satisfaction.”

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customer onboardingCustomer Servicedata center networkingdesktop supportin-life customer supportleadership experiencemanaged cloud servicesNEWSRapidScale
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