Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced Back-to-School solutions to help higher education institutions and K-12 school districts safely and confidently reopen their campuses. The solutions help administrators make data-driven decisions based on regular sentiment analysis and self-reported health data from key community members: students, parents, faculty, and staff. Qualtrics provides key insights from the data and helps schools take action on the steps they need to reopen, maintain public trust, and mitigate cases on campus.
As educational institutions consider reopening, they are wrestling with two primary challenges: when to reopen and how to do so safely. To solve these challenges, Qualtrics provides schools with a platform that not only helps determine readiness to return to campus but also the right way to do so with capabilities such as self-certification symptom checking and contact tracing.
“It is critical for our university to put the right public health measures in place to ensure the safe return of our faculty, staff, and students to our campuses this summer. By helping us implement a self-certified symptom checking solution, and scaling our ongoing contact tracing initiative, Qualtrics is playing an important role in achieving this milestone,” said Dr. Erin Kobetz, Vice Provost for Research at the University of Miami. “We look forward to working with them and leveraging their speed of development to safely repopulate our campuses.”