Benefits administrators can review best practices and reference frameworks for connecting with employees during OE
Benefitfocus, an industry leading benefits technology platform that simplifies benefits administration for employers, health plans and brokers, kicked off phase two of “Open Enrollment Success in the Era of COVID,” a six-week, three-phase educational series to support benefits administrators during the 2020 Open Enrollment period.
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In this phase, users of Benefitfocus’ Resource Center can access material focused on communications during Open Enrollment.
“This open enrollment is unlike anything benefits advisors, employers and their employees have previously experienced. COVID-19 has had a dramatic impact on the meeting process, benefits plan design, the health care costs incurred by many employees, and their mental and financial wellness,” said Annmarie Fini, Executive Vice President, Customer Success Organization, Benefitfocus. “In our role as a valued resource and partner, we believe our educational series will help benefits leaders turn this challenge into an opportunity and succeed in this year’s open enrollment season.”
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The program provides insight in three phases: the final days and weeks before open enrollment, open enrollment itself and the period immediately following open enrollment. Benefitfocus is providing a range of materials from the extensive library in its Resource Center, including webinars, blog posts, white papers, templates, and reference guides. These best practices have been developed based on the knowledge acquired through serving thousands of employer open enrollment events, and millions of employee user sessions.