In the midst of COVID-19 disruption, the company hits an extraordinary milestone
One Call, the nation’s leader in specialty network management services for the workers’ compensation industry, announced its ridesharing service, RelayRIDE, hit an extraordinary milestone by providing its one millionth ride.
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In partnership with Lyft, RelayRIDE was established in 2016 to provide the workers’ compensation industry with an innovative solution for an industry-wide problem – injured workers were missing too many healthcare appointments, thus delaying recovery and return-to-work. RelayRIDE provides injured workers with reliable transportation and the industry with features not available with traditional transportation – real-time monitoring and dispatching of back-up rides, as needed. Since the launch of RelayRIDE, One Call estimates it has saved customers more than $40M – a number generated by determining what these rides would cost if they had been conducted using traditional transportation.
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“RelayRIDE has surpassed all expectations,” said Will Smith, chief commercial officer at One Call. “This service has become a critical resource for our industry, as demonstrated by the sheer quantity of rides performed since inception. While we’re excited about hitting this milestone, we’re most proud of what it signifies – that’s a lot of lives we’ve positively impacted.”
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