Numonix IXCloud and Ribbon Session Border Controllers Deliver Seamless Interaction Recording for Microsoft Teams Users
Numonix, the developer of the most versatile interaction recording solution for Unified Communication platforms, and Ribbon Communications, a global provider of real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, today announced their collaboration to deliver a seamless interaction recording experience for Microsoft Teams users with Numonix IXCloud and Ribbon Session Border Controller Software Edition (SBC SWe) Lite.
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“Companies in regulated industries are required to automatically record all communications by regulated employees, whether they are working on-site or remotely. IXCloud and Ribbon’s SBCs offer customers an affordable, robust and compliant recording solution for Microsoft Teams interactions,” said Avi Margolin, CEO and CTO of Numonix.
“The seamless integration of our Microsoft-certified SBC with IXCloud allows Microsoft Teams users to quickly and easily be up and running in minutes with the ability to record audio, video and screens,” said Steven Bruny, Ribbon’s Executive Vice President of Sales, Americas Region. “This collaboration with Numonix is another great example of the comprehensive support that we provide for Microsoft Teams. Ribbon boasts one of the most extensive portfolios of Microsoft-certified solutions for Teams Direct Routing in the industry.”
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The integrated solution for Microsoft Teams features many benefits, including:
- Both IXCloud and Ribbon’s SBC SWe Lite are offered as fully managed, native Azure Software-as-a-Service
- Ability to natively record audio, video and screensharing, including Teams to Teams calls
- Microsoft-compliant recording partner
- Microsoft-certified SBCs for Teams Direct Routing
- Zero hardware or software footprint required on premises
- No server management or maintenance required within the customer’s organization
- GDPR, MiFID II and HIPAA compliance with built-in recording notifications and 256bit encryption
- Securely stored data in your choice of more than 15 Azure data centers, assisting with compliance of data sovereignty requirements
- Ability to instantly scale to support business growth
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