MetLife announced that it will expand its relationship with PlanSource, a leading provider of cloud-based benefits software, by joining their Boost program, which offers a contemporary and enhanced benefits experience for HR teams and employees through automation, optimized benefits shopping and real-time API integrations.
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“Our customers are looking for streamlined end-to-end solutions that simplify the benefits administration process and improve the employee experience”
“As employers look to provide their employees increased customization and comprehensive coverage through voluntary and core benefits, making benefits administration simpler and more seamless has become even more important,” said Jamie Madden, vice president, Group Benefits, MetLife. “Benefits play an important role in supporting employee needs and fostering their holistic wellbeing. MetLife’s annual U.S. Employee Benefit Trends Study this year found one of the top three drivers of holistic wellbeing is a comprehensive benefits program.”
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By integrating with PlanSource as part of Boost, MetLife aims to eliminate manual processes associated with benefits administration through real-time integrations that drastically reduce set up time and the risk of errors. One example, now in place, is how the program enhances the employee experience in the Evidence of Insurability (EOI) process. The API allows decisions to be seamlessly shared with PlanSource, notifying the HR team and the employee of MetLife’s decision, reducing the number of manual steps.
“Our customers are looking for streamlined end-to-end solutions that simplify the benefits administration process and improve the employee experience,” Madden said. “With PlanSource Boost, we can continue to provide customized benefits packages, now with an enhanced user experience for both employers and employees.”
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