Liquidware, the leader in adaptive workspace management, announced the general availability of Stratusphere™ UX 6.1.5 – the leading Windows workspace monitoring and user experience solution. New features include industry-first work from home metrics, an enhanced API Builder, and unmatched login breakdown data.
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“With the COVID-19 pandemic our customers are demanding greater insight into their WFH environments to ensure user experience and productivity. This latest release of Stratusphere UX addresses key ‘first mile’ requirements and more,” stated Jason E. Smith, VP Products and Solutions at Liquidware. “Because of our comprehensive WFH metrics, we recently had a large call center customer procure Stratusphere UX in little more than a month – an extremely rapid procurement process – to ensure their employees’ BYOD resources could support WFH.”
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The latest enhancements to the 6.1.5 release include:
Expanded Work from Home Metrics
The solution has expanded its set of Wi-Fi metrics for troubleshooting the “first mile” of a home user’s connection, including access point signal strength, access point distance and connection speed, along with support for mesh networks.
With the pandemic forcing organizations to rapidly launch WFH options, these metrics are now highlighted in the Advanced Inspectors, Dashboards, and SpotChecks to identify “first-mile” performance issues more easily. Organizations are assured that the technologies their workers are relying upon are responsive and support WFH seamlessly, in turn reducing IT support teams overheads and increasing user productivity.
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