Inkling Extends Leadership in Digital Learning During 2020 with Strong Customer Growth and Key Partnerships

Prestigious Industry Awards and Accolades Underscore Importance of Inkling’s Modern Operational Learning Platform to Meet Fast-Changing Business Needs

Innovations in modern learning that support learning agility, responsiveness and real-time operational learning in the flow of work fueled significant momentum for Inkling, a global leader in digital learning platform solutions, during 2020. The company added many new customers and extended its digital learning footprint with existing customers via new products and use cases. Inkling also entered into several new strategic partnerships. The company was honored with more than three dozen prestigious industry awards for its advances in mobile technology for learning, workforce development and digital transformation of the workplace.

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“The COVID-19 pandemic cast a glaring spotlight on the critical deficiencies of traditional learning and training tools when companies needed them most. Even organizations that had aggressively invested in digital transformation over the previous years were ill-prepared to make rapid and accurate workforce decisions. It was during this difficult time that Inkling shone brightest, providing an agile modern platform that enabled companies in high consequence industries to identify critical skill needs, deploy that expertise, maintain operations and keep employees informed and safe as their business dramatically shifted,” said Inkling CEO Jeff Carr.

“During the challenging months of 2020, companies across all industry sectors realized great value from their Inkling deployments, which allowed them to provide essential front line and remote workers with the continually updated visual knowledge required to do their jobs safely, with high confidence. As more organizations seek ways to compress years of digital transformation into months in the post-pandemic world, the expansion of remote work and need for virtual training will drive them to provide a better experience to modern learners. Inkling looks forward to continuing to build on our current momentum and providing the solutions to help businesses become agile organizations.”

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In the past year, Inkling strengthened its footprint in the healthcare sector with the addition of CHRISTUS Health and one of the nation’s largest pharmacy retailers that is very prominent on the forefront of the Coronavirus vaccination mission. Inkling also onboarded many new customers across a variety of industries, including GOSH Enterprises, which operates Charley’s Philly Cheese Steaks and BIBIBOP Asian Grill; G6 Hospitality; and Jack in the Box. The company also saw existing customers expand their usage of Inkling solutions. For example, 13 customers, including Pure Storage and G6 Hospitality, adopted Inkling Learning Pathways, which was launched in 2019 to provide guided training, automated assignments and certification in the flow of work.

“Inkling has innovated through its delivery of rich, immersive content experiences at enterprise scale,” said Jim Lundy, founder, CEO and lead analyst for Aragon Research. “Inkling applies digital transformation at the intersection of the learner experience and operational processes. This approach appeals to learners, who want access to knowledge anytime and anywhere, as well as companies that have struggled with the efficiency and effectiveness of in-person and paper-based training programs.”

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