HRS, the leading corporate lodging platform, announced the signing of a five-year extension of its SAP Concur partnership. SAP Concur is the world’s leading brand for integrated travel, expense, and invoice management solutions. The agreement builds off a groundbreaking decade of HRS delivering managed travel savings to corporations via three primary elements: continuously innovative services, superior payment and invoice reconciliation tools, and broad but targeted content options that meet the evolving requirements of modern hotel programs.
HR Technology News: Avitecture Aids Company’s Reopening with Contactless Temperature Scanners
Setting the foundation for @businesstravel’s return, @HRS_NAM and SAP Concur signed a 5-year contract to continue jointly serving a growing roster of Fortune 500 @managedtravel programs. Deal enhances #hotel program performance via AI-driven technologies.
Data-Driven Technology Services via a Unique Platform
HRS’ Lodging-as-a-Service platform – available today to SAP Concur clients via desktop or mobile devices – delivers savings while adding efficiencies that drive traveler satisfaction. Highlights include:
- The provision of a more streamlined, multi-source hotel booking option for corporations that includes HRS’ patented Rate Filter technology, which eliminates squatter and other erroneous rates. These elements contribute to increased use of correct, negotiated rates at preferred hotels.
- Implementation of HRS’ AI-powered Recommendation Engine – in conjunction with a client’s policy and configuration – that helped corporations record an increase of 76 percent in bookings from top 10 search results. This drove significant gains in use of preferred properties. Use of this technology also reduced user search and shopping time by 50 percent.
- HRS’ Rebooking solution, which leverages automation to seek out post initial-booking rate savings from all hotel content sources – not just the GDS. This automated service finds lower rates and rebooks the traveler without any manual intermediary intervention.
- Universal enablement of hotel loyalty programs for travelers, a critical item that notably enhances compliance for North American-centric programs.
- Unrivaled efficiency gains for corporations via HRS’ proprietary end-to-end solutions – from procurement and booking to payment and invoice collection – without the data friction that typically results from disparate solutions being patched together.
Superior Invoice Reconciliation and Automated Payment
One ramification of COVID-19 – the need for touchless business travel experiences – is increasing interest in HRS’ pioneering hotel reconciliation and payment technologies, used in China and Asia-Pacific, across Europe and in the Americas.
Managed hotel programs are particularly interested in centralized payment and use of virtual credit cards, keeping travelers out of lines in hotel lobbies while reducing compliance risks and fraud. HRS has enabled the global acceptance of virtual credit card technology and records an unmatched 95 percent acceptance rate with hotels worldwide.
HR Technology News: With School Re-openings Uncertain, Google Spotlights Lumin PDF for Remote Classrooms